How a home care coordinator helps you get the most out of your home care package

While choosing a home care provider for your home care package, it is important to consider how your home care package will be managed. Choosing a home care provider with home care coordination can improve what is known as your “health literacy” as they can provide resources and information for you to improve the quality of choices you make for your support and care.

In simpler terms, the more you know about your rights and choices as a home care recipient, the more you can make informed choices about support for your health and wellbeing while living at home.

At St Louis Home Care, it is our home care coordinators who work closely with you to find out what is important to you, and how the information about your health and wellbeing from your ACAT (Aged Care Assessment Team) assessment can be used to make effective choices for your care and support. Our care coordination team is dedicated to helping you get the very best out of your home care package. Without them, the high quality of home care that our clients receive would not be possible.

Here’s how they help you:

They advocate for your rights, and help you understand all the different ways that you can use your home care services, when to use them, how to schedule them and how to combine the services to get the level of care you need.

They will build a home care support plan which meets your needs as outlined during your ACAT assessment. An ACAT assessment is an appointment you have with My Aged Care to begin your journey with government subsidised aged care services. Your ACAT assessment will determine the level of home care support and government assistance to meet your needs to remain living at home.

It is important to know that the detailed information in the ACAT assessment is the framework of what can be covered in your home care package.

At St Louis home care, your home care coordination team reviews this assessment in detail to ensure that your goals are carried through to your home care support plan. If your health or your care needs change we may recommend you contact My Aged Care to review your ACAT assessment and to make appropriate changes to your home care package.

There are many services available under your home care plan that you may not be aware of, and the Department of Health is regularly updating what can be covered under a home care package. Your home care coordinator will keep you informed and up to date with these changes, so that you continue to get the most out of your home care package.

Depending on your needs you will be informed about other community aged care initiatives, sources of information and personalised services to help you improve your health and wellbeing.

As you get older you may need more support to find the right resources to keep you safe and happy at home. Home care coordination and quality trained staff can help you achieve your goals to live at home for longer.

The same quality and attentiveness to your care, regardless of your home care package level

Whether you have a home care package level 1, level 2, Level 3 or level 4, St Louis home care coordinators understand it is important to be have consistent support and competitive fees no matter what level of home care package you receive and have funding for.

You can rest assured that whatever your home care package level, we’ll provide support, and information for you to make effective choices for your health and wellbeing needs.

Phone us for a one hour free consultation and find out how to get the most out of your home care package

A home care package can take up to 12 months to be allocated, therefore if you’re thinking about it, you’re wise to start the application process sooner than later. If you don’t currently have a home care package and want to start navigating your aged care options for help at home, please phone us on one of the numbers below, and we’ll arrange a one hour free consultation to help get you started on the right path.

St Louis Home Care Adelaide: 08 8332 0950
St Louis Home Care Victor Harbor: 08 8552 1481

Want to learn more?

HC Coordinator